4.9 / 5

Based on 948 reviews

5 stars

907

4 stars

3 stars

2 stars

1 star

At Timbuktu our mission is to delight our guests every step of the way, from planning to travelling. We’re really proud to share all of our guests’ feedback.

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Guest

Mar 2025 • 11 nights in Kenya and Rwanda

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Jenna has been so attentive while planning our dream trip to East Africa. Jenna's attention to the details has ensured that our gorilla trek and safari will be exactly as we had hoped. Jenna patiently addressed all of our questions, and she has... Read more

Gwyneth

Mar 2025 • 7 nights in Zimbabwe

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We have used Timbuktu and Joanna in particular many times. Great ideas and service. She resolves any issues quickly. This year Jenna had to step in as Joanna was away and she was equally efficient and helpful.

Jena

Mar 2025 • 5 nights in Kenya

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It was perfect! Jenna and Nadine were super responsive and everything was so simple and easy. They had great recs and helped me with any questions along the way.

MARK

Mar 2025 • 13 nights in Uganda

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Just booked our 2nd trip through Timbuktu. Dealt with Tessa on both occasions and could not recommend her enough. She has adapted our trip 2 or 3 times to get it right and right it is. Timbuktu have great relations with their local providers and... Read more

Paolo

Mar 2025 • 10 nights in Kenya and Uganda

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I’ve planned several trips with Timbuktu—Southeast Asia, Tanzania, Kenya, Egypt, and Uganda—and each experience has been incredible. The planning process is seamless, and I truly appreciate the companionship and insights from the travel... Read more

Guest

Mar 2025 • 10 nights in Rwanda and Tanzania

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Joanna Rigby-Jones and Nadine Levers have been excellent sources of suggestions, bookings, and ideas to help our family plan the trip of a lifetime to start in Kigali, Rwanda to experience the Gorillas and other primates, then on to the Serengeti... Read more

Tom

Mar 2025 • 10 nights in Namibia

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Really helpful and efficient advice on general logistics and places to stay, and a very flexible booking process accommodating tweaks to the itinerary, highly recommend 👍

Andrew

Mar 2025 • 15 nights in South Africa

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My wife and I decided in early February to “escape” the winter snow and travel to South Africa for a “bucket list” trip.We didn’t give Jonty and the Timbuktu team long as we had a relatively narrow window for our travels.Incredibly in less than... Read more

Hannah

Mar 2025 • 9 nights in South Africa

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Everything went super smoothly and everyone was very helpful along the way!

Susan

Feb 2025 • 16 nights in Tanzania and Kenya

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Annie was our travel consultant and she was excellent! She answered all questions in a timely manner and provided top notch service. She guided us throughout the entire process and I will boldly say everything came together without one hitch or... Read more

Yuet

Feb 2025 • 6 nights in Tanzania

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From her first email, Joana treated us as family. She asked thoughtful questions and offered responsive suggestions. She helped us design a perfect trip. She curated site to meet our desires and found us a perfect tour guide who ensured we... Read more

Guest

Feb 2025 • 11 nights in Tanzania

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Jenna was great handling the lodging, and Bekim from Exito travel was great handling the flights. I would use Timbuktu and Exito for future trips.

Ana

Feb 2025 • 12 nights in Tanzania

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I mentioned this on the previous page.

Guest

Feb 2025 • 9 nights in Kenya

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Annie Irankunda went to all lenghts and further to make my trip to Kenya lovely. She helped with all the things I struggled with before the trip. The taxidrivers in Nairobi were fantastic. They took excellent care of me. The first game drive ( in... Read more

Rosalie

Feb 2025 • 14 nights in Kenya, Tanzania and Rwanda

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Kevin was so patient in getting my trip setup. It took months before I finally had a plan put together and he was always there to help. I'm going to have the trip of a lifetime.

Anita

Feb 2025 • 12 nights in Kenya and Uganda

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A huge thank you to Timbuktu for helping us plan our dream honeymoon! From start to finish, we felt incredibly supported, especially by Annie, who went above and beyond to craft this once-in-a-lifetime journey for us. As a gay couple traveling... Read more

Larisa

Jan 2025 • 15 nights in South Africa and Mauritius

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Amazing way to plan a trip! They made everything so seamless and easy prior to our trip. Took the stress out of booking everything. While we were on our trip, all of the transfers were so easy. It really made for a stress-free enjoyable vacation.